REBECCA HANSEN | R. H. CONSULT
Privacy Policy
This Policy explains how R. H. Consult handles personal data collected through rebecca-hansen.com and related services.
Last updated
9 September 2026
1. Who we are
This website is operated by R. H. Consult, an individual enterprise based in Kigali, Rwanda, operated by Rebecca Hansen (“R. H. Consult”, “we”, “us” or “our”).
For questions about this Privacy Policy or the personal data we hold about you, contact us at hello@rebecca-hansen.com.
2. Scope of this Policy
This Privacy Policy applies to personal data we collect through rebecca-hansen.com, our contact and registration forms, email communications, purchases, coaching and training enquiries, event registrations, digital products and other services we provide.
Our processing of personal data is governed by applicable law, including Rwanda’s Law No. 058/2021 of 13/10/2021 relating to the protection of personal data and privacy.
3. Personal data we may collect
The personal data we collect depends on how you interact with us. It may include:
· Identity and contact information, such as your name, email address, telephone number, organization and role.
· Information you voluntarily provide in an enquiry, application, questionnaire, registration form, coaching communication or other correspondence.
· Purchase and transaction information, including the service or product purchased, payment status, invoice details and related records. Full card or banking credentials are generally processed by third-party payment providers rather than stored by us.
· Service information, such as bookings, attendance, program participation and communications relating to services you receive from us.
· Marketing preferences, including whether you have subscribed to emails and whether you have unsubscribed.
· Technical information generated when you use the website, which may include IP address, browser or device information, referring pages, website activity and cookie or similar identifiers where these technologies are used.
4. How we collect personal data
We may collect personal data directly from you when you submit a form, email us, make a purchase, register for an event, schedule a session, subscribe to communications or otherwise interact with us.
We may also receive limited technical or transaction information from service providers that support our website, communications, payments, scheduling, analytics or delivery of services.
5. Why we use personal data
We may process personal data for the following purposes:
· To respond to enquiries and communicate with you.
· To assess, arrange, deliver and manage coaching, training, speaking, organizational work, events, programs and digital products.
· To process transactions, issue invoices and maintain financial and business records.
· To send service-related information, confirmations, reminders and materials.
· To send newsletters, reflections, offers or other marketing communications where you have consented or where another lawful basis applies.
· To operate, maintain, secure and improve the website and our services.
· To understand how people use the website and our communications where analytics or similar tools are used.
· To prevent fraud, misuse, security incidents or other unlawful activity.
· To comply with legal, regulatory, accounting or tax obligations and to establish, exercise or defend legal claims.
6. Legal grounds for processing
Depending on the circumstances, we may process personal data because you have given consent, because processing is necessary to enter into or perform a contract with you, because we must comply with a legal obligation, or because processing is necessary for a legitimate interest that does not override your rights and freedoms.
Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
7. Email and marketing communications
If you subscribe to our emails or otherwise agree to receive marketing communications, we may send you newsletters, reflections, invitations, offers and related communications.
You can unsubscribe using the link included in a marketing email or by contacting hello@rebecca-hansen.com. We may still send non-marketing communications that are necessary to provide a service you requested or purchased.
8. Cookies and website technologies
The website may use cookies or similar technologies that are necessary for the website to function and, where enabled, for analytics, preferences, marketing or measurement.
Some cookies may be placed by third-party services embedded in or connected to the website. Where required, you can manage non-essential cookies through the consent or preference tools made available on the website or through your browser settings.
9. Service providers and other recipients
We may share personal data with trusted service providers where this is reasonably necessary to operate our business and deliver services. These may include website and funnel hosting providers such as Systeme.io, email and communication providers, payment processors, scheduling and video-conferencing services, analytics providers, cloud-storage or business-administration providers, accountants and professional advisers.
We may also disclose personal data where required by law, a competent authority or legal process, or where reasonably necessary to protect our legal rights, users, systems or the public.
We do not sell personal data to advertisers.
10. International processing and transfers
Some of the service providers we use may process or store personal data outside Rwanda. Where personal data is transferred or stored outside Rwanda, we take steps intended to ensure that the transfer is handled in accordance with applicable data-protection requirements, including appropriate safeguards, consent, contractual necessity or regulatory authorization where required.
11. How long we keep personal data
We keep personal data only for as long as it is reasonably necessary for the purposes for which it was collected, including delivering services, maintaining appropriate business records, meeting tax or accounting obligations, resolving disputes and enforcing agreements.
Different categories of data may be kept for different periods. When personal data is no longer required, we will delete, anonymize or securely dispose of it where reasonably practicable and legally permitted.
12. Security
We use reasonable technical and organizational measures intended to protect personal data against accidental loss, unauthorized access, misuse, alteration, disclosure or destruction.
No website, transmission method or storage system can be guaranteed to be completely secure. Where a personal-data breach occurs, we will respond in accordance with applicable legal obligations.
13. Your rights
Subject to applicable law, you may have rights in relation to your personal data, including the right to request information about how your data is processed, access or obtain a copy of your data, request correction of inaccurate data, request erasure or restriction in appropriate circumstances, object to certain processing, withdraw consent, and receive information about recipients or international transfers.
To exercise a privacy right, contact hello@rebecca-hansen.com. We may need to verify your identity before acting on a request.
You may also have the right to raise a complaint with Rwanda’s Data Protection & Privacy Office or another competent supervisory authority.
14. Children
Our website and services are primarily intended for adults. We do not knowingly seek to collect personal data from children through the website without appropriate authorization. If you believe a child has provided personal data to us inappropriately, please contact us.
15. Third-party websites
The website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for how those third parties collect or use personal data.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements or business practices. The date at the top of this document shows the latest update.
17. Contact
R. H. Consult
Rebecca Hansen
Kigali, Rwanda
Email: hello@rebecca-hansen.com
Website: rebecca-hansen.com